新手指南

Q: Are the website and App free of charge?

A: Yes, website registration and App download are both free. Some courses and services are free too. HSChinese has adopted the VIP system. VIP member can enjoy all of the courses and more superior learning sevices here.

Q: Where to download all the Apps?

A: You can download App (ios and android) at Hansheng Chinese website:
http://www.hschinese.com/en/app/intro/hsk4 or directly use your mobile phone to scan/ long press the following QR code to download App:

Q: Where to download the learning materials?

A:1)Hansheng Store offers the download of HSK materials and materials for daily Chinese.
2)The Page of Hello Teacher offers free download of teaching materials, including various learning materials such as learning resources, Chinese culture, etc.
Take an example of “Pinyin Card” under the catalog of “Learning Materials”, the following shows how to download.
Step 1: Input www.hschinese.com in browser to visit Hansheng Chinese website; find “Hello Teacher” and click on it to enter as indicated by arrows:

Step 2: Find and click on “Learning Materials” on the opened page, then click “Pinyin Card”as indicated by the arrows:

Step 3: Next, click any letter you want to look up to open it. The initial consonant “b” is taken as an example here. Click “Download”, then the pinyin card and resource card of the initial consonant “b” will be downloaded; please be guided with the arrow:

Q: How to use the Community?

A: After a successful registration as a user of Hansheng Chinese, click “Community” to join and to post and interact with Chinese learners from all over the world.
※ How to post?
Click “Post” button on the top right corner of Community; input “Title” and “Text”; click “Save”, then a new post will be successfully posted.
※ How to reply to a post?
Reply to a post: There is a textbox at the bottom of the post; input text then click “Submit” button to send the reply.
Reply to net friend: leave a message to net friends who are interested in the post; click “Reply” button to input the text.
※ How to modify a post?
Modify a post: Find the “Modify” button on the top left corner of the post for modification.
Modify a reply: Find the “Edit” button at the bottom of reply text for modification.
※ How to click Like?
Clicking the “thumbs-up” icon to give likes is available for all posts.
※ What kind of post can be posted on Community?
As long as complying with national laws and regulations, the content will not be restricted. It can be related to HSK test, employment discussion, culture and customs of each country, etc.
Hansheng has special learning groups to provide free guidance for all questions related to HSK test or Chinese learning:
Learning group (Chinese): http://www.hschinese.com/zh-hans/node/3385
Learning group (Japanese): http://www.hschinese.com/ja/node/3495
Learning group (English): http://www.hschinese.com/en/node/3481
Learning group (Korean): http://www.hschinese.com/ko/node/3736

Q: What is Hansheng coin?

A: Hansheng coin is generally used virtual currency issued by Hansheng Chinese platform.

Q: What is Hansheng coin used for?

A: Hansheng Coin is a reward point for registered users provided by Hansheng Chinese. When users need to pay for the course, service or materials supplied by Hansheng Chinese, Hansheng Coin can be directly paid as cash. Hansheng Coin can be obtained by studying hard on the Hansheng platform or by participating in the Hansheng BBS events.

Q: How to buy Hansheng coin?

A: You can buy Hansheng coin by Top up online or Top up by pre-paid card.

Q: How to earn Hansheng coin?

A: You can earn Hansheng coin by completing your personal data, accomplishing a certain number of question and answer tasks or passing the ability assessment of each level of HSK. You will be also awarded with Hansheng coin if you log in our website everyday or post on forum.

Q: What is Hansheng VIP?

A: Some courses and learning services of Hansheng Chinese are subject to the VIP system. As a VIP of Hansheng Chinese, users can enjoy the corresponding learning service during the VIP period.

Q: How to become the VIP of Hansheng Chinese?

A:Users need to pay to become the VIP of Hansheng Chinese and there are two approaches to purchase: purchase by cash or purchase by Hansheng coin. There are four options for VIP term: 1 month, 3 months, 6 months and 12 months. The learning services during the VIP period include the following:
1) Full access to online study of corresponding products.
2) Online live lessons of corresponding products.
3) Service of online teachers to help answering queries

Q: How to contact the staff of Hansheng Chinese?

A: You can send an email to service@hschinese.com or call our 400 number at: 400-821-7565 to contact the staff of Hansheng Chinese.